Frequently Asked Questions
Everything you need to know about your TGC Collectables order, from limited drops to worldwide shipping.
How long does shipping take for limited edition drops?
Standard shipping typically takes 3-5 business days. For exclusive 'Collectable' drops, please allow up to 7-10 business days for processing as we perform additional quality authentication before dispatching.
What is your return policy on high-end apparel?
We offer a 14-day return window for all items. To be eligible for a refund, garments must be unworn, unwashed, and include all original TGC designer tags and security seals intact.
How do I ensure I am buying the correct size?
Each product page features a detailed 'Size & Fit' guide with exact measurements. Since many of our pieces feature a bespoke or oversized fit, we recommend comparing these measurements against a similar item you already own.
Do you ship internationally?
Yes, TGC Collectables ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible regions.
Are the items sold on TGC Collectables authentic?
Absolutely. Every item in our collection is sourced directly from the designers or authorized distributors. We guarantee 100% authenticity on every piece of fashion we sell.